Terms of Service

01About Us

This website is operated by PetroMetz Pipes and Fittings Trading L.L.C, a trading company registered in Dubai, United Arab Emirates, with its office at No-339-0121, Kamani Business Centre, Central Plaza, Dubai Investment Park-1, Dubai, UAE. In these Terms, “we”, “us” and “our” refer to that company; “you” refers to the user of this website.

02Eligibility

This website is intended for business and professional users. By using it you confirm that you are at least 18 years old and have the legal capacity to accept these Terms, and that where you act on behalf of a company you have authority to bind that company.

03Permitted Use

This website and its content are provided for general information only. You may browse the site and view or download its content for your own internal business reference.

You must not:

• use the site for any unlawful, fraudulent or harmful purpose;
• attempt to gain unauthorised access to the site, its server, or any connected system or network;
• introduce any virus, trojan, worm, logic bomb or other malicious or technologically harmful material;
• attack the site by denial-of-service or distributed denial-of-service;
• carry out systematic scraping, crawling, mirroring, framing or bulk extraction of its content;
• reproduce, resell or commercially exploit any part of the site without our written permission;
• misrepresent your identity or affiliation with any person or company.

We may suspend or withdraw access to the site, in whole or in part, without notice.

04No Offer and No Contract

Nothing on this website constitutes an offer capable of acceptance, a quotation, a warranty, or any commitment to supply. Product categories, material grades, manufacturer listings, stock and availability shown here are indicative only and may change at any time without notice.

Any supply of goods by us is governed exclusively by a separate written quotation, order acknowledgement or supply contract agreed between us and the customer. Where anything on this website conflicts with such a written contract, the written contract prevails.

05Product and Standards Information

We are a supplier and distributor of piping materials. We do not manufacture or fabricate the products described on this website.

Specification tables, material grades, designations and dimensional information are published for general guidance and are not a substitute for a project specification, a mill test certificate, or professional engineering judgement. Suitability of any material for a given service, pressure, temperature or medium must be confirmed by you or your engineer against the governing project specification.

References to ASTM, ASME, API, MSS, UL/FM and other standards are provided for identification only. Those standards are the property of their respective issuing bodies, are not reproduced here, and you should consult the current published edition before relying on any of them.

To the extent permitted by law, we accept no liability for any decision taken in reliance on the information published on this website.

06Intellectual Property

All content on this website — including the PetroMetz name and logo, text, layout, graphics, iconography, 3D models, source code, styling and overall design — is owned by us or our licensors and is protected by copyright, trade mark and other intellectual property laws.

Except for the limited internal reference use permitted in section 3, you may not copy, reproduce, distribute, publish, modify, adapt, translate, reverse engineer, create derivative works from, or commercially exploit any part of this website without our prior written consent.

07Third-Party Names and Trade Marks

Manufacturer, mill and brand names shown on this website are the trade marks and property of their respective owners. They appear solely to identify sources from which we are able to supply material.

Their appearance does not imply any endorsement, sponsorship, partnership, agency, authorised distributorship or exclusive arrangement, unless we have expressly confirmed such a relationship in writing.

08Export Control and Sanctions

Goods and information supplied by us may be subject to export control, trade sanctions and embargo laws of the United Arab Emirates and of other jurisdictions.

You agree not to use this website, or any information or goods obtained from us, in breach of any such law, and not to resell, re-export or divert goods to any person, entity, end-use or destination prohibited under applicable sanctions or export control regimes. We may decline or cancel any enquiry or order where we consider, at our sole discretion, that proceeding could breach such laws.

09External Links and Resources

This website may link to third-party websites or documents for your convenience. We do not control those resources, do not endorse their content, and accept no responsibility for them or for any loss arising from your use of them. Following an external link is at your own risk and subject to that site’s own terms and privacy policy.

10Disclaimer of Warranties

This website and all of its content are provided on an “as is” and “as available” basis, without warranties or representations of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.

While we take reasonable care to keep information current, we do not warrant that it is accurate, complete or up to date, nor that the website will be available uninterrupted, secure or free of errors or harmful components.

11Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, punitive or consequential loss or damage — including loss of profit, revenue, business, contracts, anticipated savings, goodwill, data or reputation — arising out of or in connection with your access to, use of, or inability to use this website, or reliance on any content published on it, whether in contract, tort (including negligence), statute or otherwise.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

12Indemnity

You agree to indemnify and hold us harmless against any claim, loss, liability, cost or expense (including reasonable legal fees) arising out of your breach of these Terms or your misuse of this website.

13Privacy

This website collects no personal data. Our practices are described in full in our Privacy Policy and Cookie Policy, which form part of these Terms.

14General

Entire agreement. These Terms, together with the Privacy and Cookie Policies, constitute the entire agreement between you and us in relation to your use of this website.

Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision shall be replaced by a valid one that most closely reflects its intent.

No waiver. Our failure or delay in enforcing any provision is not a waiver of that or any other provision.

Assignment. You may not assign or transfer your rights under these Terms. We may assign ours to any successor to our business.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

Third parties. A person who is not a party to these Terms has no right to enforce them.

15Changes to These Terms

We may revise these Terms at any time by updating this page. The version published here at the time you use the website is the version that applies to that use. The version number and effective date are shown at the top of this page. Please review it periodically.

16Governing Law and Jurisdiction

These Terms, their subject matter and formation, and any dispute or claim arising out of or in connection with them or with your use of this website (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai.

The courts of Dubai shall have exclusive jurisdiction, and you irrevocably submit to that jurisdiction.

17Contact Information

If you have any question about these Terms of Service, contact us at: